1. Shipping Methods and Carriers
We use local courier services for all deliveries within Malaysia. Our trusted carriers ensure that your order reaches you promptly and safely.

2. Shipping Timeframes

• Local Orders: Typically delivered within 3-7 business days from the date of order.

3. Shipping Costs
Shipping cost are RM5.

4. Order Processing Time
Orders are processed and shipped within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

5. Tracking Information
Currently, we do not provide tracking information for shipments. We are working on improving this service and will notify you once tracking becomes available.

6. Shipping Restrictions
We currently only offer shipping within Malaysia. If your delivery address falls outside of our service area, we will notify you and arrange for an alternative solution if possible.

7. Delivery Issues
If you encounter any issues with your delivery, such as delays or damaged items, please contact us immediately at:

• Phone: +6011-5689 6715
• Email: [email protected]

We will work with you to resolve any problems as quickly as possible.

8. Customs and Import Duties
Since we do not offer international shipping, customs duties and taxes are not applicable.

9. Change of Shipping Address
If you need to update your shipping address, please contact us as soon as possible. Once an order is in transit, we may not be able to make changes to the shipping address.

10. Returns and Exchanges
Please refer to our Return Policy for information on returning or exchanging items.