Privacy Policy

1. Introduction

Welcome to RIEO LIGHTING LED SDN. BHD. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: This includes your name, contact details (such as phone number and email address), and any other information you provide when contacting us or using our services.
  • Transactional Information: Details about purchases or services requested from us, including payment information (where applicable).
  • Technical Data: Information about your device and usage of our website, including IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Services: To process transactions, deliver products, and provide customer support.
  • To Improve Our Services: To understand your needs and preferences, and enhance the quality of our offerings.
  • To Communicate with You: To send updates, promotional materials, and other information related to our services, with your consent where required.
  • To Comply with Legal Obligations: To fulfill legal requirements and protect our legal rights.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third parties who assist us in operating our business and providing services, such as payment processors and delivery services. These parties are obligated to maintain the confidentiality of your information.
  • Legal Authorities: When required to comply with legal obligations, respond to legal requests, or protect our rights and interests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: Opt-out of receiving promotional communications from us.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze usage. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • RIEO LIGHTING LED SDN. BHD.
  • Business Address: B 5-25, Wisma Goshen, Plaza Pantai, No 5, Jalan 4/83A, Off Jalan Pantai Baru, 59200 Kuala Lumpur W.P. Kuala Lumpur, Malaysia
  • Phone Number: +6011-5689 6715
  • Email Address: [email protected]