Terms and Conditions

1. Introduction

Welcome to RIEO LIGHTING LED SDN. BHD. (hereinafter referred to as “RIEO LIGHTING,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our website, you agree to be bound by these Terms.

2. Company Information

  • Company Name: RIEO LIGHTING LED SDN. BHD.
  • SSM No: 202401033226 (1579074-V)
  • Business Address: B 5-25, Wisma Goshen, Plaza Pantai, No 5, Jalan 4/83A, Off Jalan Pantai Baru, 59200 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia
  • Website: http://rieolighting.com/
  • Phone Number: +6011-5689 6715

3. Business Nature

  • Trading on Electrical LED Lighting and Equipment
  • General Trading
  • Construction and Renovation Works

4. Products and Services

We offer a range of products and services, including electrical LED lighting and equipment, general trading, and construction and renovation works. All products and services are subject to availability and may be modified or discontinued at our discretion.

5. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
  • Pricing: Prices are listed on our website or as quoted in our proposals. Prices are subject to change without notice.
  • Payment Terms: Payment is due as specified in the invoice or proposal. Late payments may incur additional charges.

6. Shipping and Delivery

  • Shipping: We will make reasonable efforts to deliver products within the estimated time frames. However, delivery times are not guaranteed and may vary.
  • Delivery Charges: Delivery charges are as specified on our website or as quoted in our proposals.

7. Returns and Refunds

  • Returns: Returns are accepted only with prior authorization. Please contact us for instructions on returning products.
  • Refunds: Refunds will be issued as per our return policy, and may be subject to a restocking fee.

8. Warranties and Disclaimers

  • Product Warranties: Products may come with a manufacturer’s warranty. We do not provide any additional warranties unless specifically stated.
  • Disclaimers: Our website and services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, to the fullest extent permitted by law.

9. Limitation of Liability

To the extent permitted by law, RIEO LIGHTING shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website, products, or services.

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of RIEO LIGHTING or its licensors and is protected by intellectual property laws.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and your continued use of our website or services constitutes acceptance of the updated Terms.

13. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

  • Phone Number: +6011-5689 6715
  • Email: [email protected]
  • Business Address: B 5-25, Wisma Goshen, Plaza Pantai, No 5, Jalan 4/83A, Off Jalan Pantai Baru, 59200 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia